Return Material Authorization Form
  1. * Required information.

    For a faster processing of your returned materials, it is important to complete the form below. A confirmation will be sent to your e-mail. Print this confirmation and send it along with the returned material to:

    Firefly AB
    Att. Service Support
    Hammarby Fabriksväg 29, lastkaj E8
    120 30 Stockholm

    If you have questions, please contact Firefly Service Center: +46 8 449 25 20 or

    Customer Information

  2. Firefly order number (if applicable):
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  3. Company(*)
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  4. Contact person(*)
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  5. Phone(*)
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  6. E-mail(*)
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  7. Date(*)
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  8. Item Information

  9. Item description (i.e. detector, solenoid etc.)(*)
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  10. Part number
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  11. Quantity(*)
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  12. Serial number(*)
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  13. Type of return (exchange part, warranty, other)(*)
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  14. Clarify reason for the return of goods(*)
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  • VdS
  • AR04
  • 011014
  • DNV
  • Ex
  • IEC
  • AAA